PagerDuty + Testfully Benefits


Combine Testfully’s powerful API testing & monitoring features with PagerDuty’s powerful and flexible incident management capabilities to deliver downtime or bug incidents to your support, engineering, or ops teams using a native integration between Testfully & PagerDuty. Incidents in PagerDuty are linked with test failures in Testfully to give a complete picture of the problem with a click of a button.


Table of Contents




What is PagerDuty


PagerDuty is a leading cloud-based platform for modern digital operations management. On-Call management, incident response, Runbook automation, intelligent event management, and operational analytics are among the features PagerDuty offers. To learn more about PagerDuty and sign up for free, please visit pagerduty.com.


How it works?


To notify you about downtime or bug incidents, Testfully integrates with PagerDuty Services. We use PagerDuty’s Events API V2 to file incidents. The below walkthroughs guide you

  1. PagerDuty: Add a new service
  2. Testfully: Add a PagerDuty service to your workspace
  3. Testfully: Receive alerts via PagerDuty
  4. Testfully: Remove a PagerDuty service integration


Requirements


To use the Testfully + PagerDuty integration, you must have an active account with both PagerDuty and Testfully services. Both services offer free plans. To sign up for Testfully, please click here and to join PagerDuty, please click here.


PagerDuty: Add a new service


To add a new service to your PagerDuty account, log in to your PagerDuty dashboard and follow the below steps.

How to add a PagerDuty service for using with Testfully

  1. Click on the Services link
  2. Click on the Service Directory link
  3. Click on the New Service button

How to add a PagerDuty service for using with Testfully

  1. Type a Name and description (optional) for your service
  2. Click on the Next button

How to add a PagerDuty service for using with Testfully

  1. Assign an escalation policy to your service
  2. Click on the Next button

How to add a PagerDuty service for using with Testfully

  1. Pick your desired alert grouping method
  2. Click on the Next button

How to add a PagerDuty service for using with Testfully

  1. From the integrations section, select the Events API V2
  2. Click on the Create Service button

How to add a PagerDuty service for using with Testfully

  1. Copy the Integration Key.
  2. Head to app.testfully.io to add your new service to your Testfully workspace.


Testfully: Add a PagerDuty Service to your workspace


How to add connect PagerDuty to Testfully

  1. Click on the Settings link
  2. Click on the Integrations link
  3. Click on the PagerDuty link
  4. Enter a value for the Service Name
  5. In the Service Registration Key section, please paste the value of your service’s Integration Key.
  6. Click on the Save button to add the new service to your Testfully workspace.


Testfully: Add a PagerDuty Service to an API monitoring automation task


How to connect PagerDuty to a monitoring task in Testfully

  1. Click on the Collections link
  2. Select one of the collections with an automation
  3. Pick one of the available values for Frequency of Alerts
  4. Find your PagerDuty service in the Receive Alerts Via section and enable it
  5. Click on the Save button to save changes


Testfully: Remove a PagerDuty service integration


How to remove a PagerDuty service integration in Testfully

  1. Click on the Settings link
  2. Click on the Integrations link
  3. Click on the PagerDuty link
  4. Click on the Trash Icon next to the service you want to delete
  5. Click on the Delete button to confirm deletion

Deleting a service also removes the integration from the monitoring tasks.


Support


If you need help with this integration, please get in touch with support@testfully.io or reach out via our customer support chat (Link in your dashboard).